Request deletion
Enter the email address you sign in to iFieldCam with and press the button. Your email app opens with the request ready to send to admin@ifield.io. Please send it from that same address, so we know the request is yours.
No email app on this device? Write to admin@ifield.io with the subject "Delete my account" and your account email.
What is deleted
- Your account: email address, name, profile picture and password.
- Your cameras and their pairing with your account and your Monitor phones.
- Your Monitor phones' registrations (push-notification tokens, app and device details).
- Your plan and subscription records kept by us.
When
We delete the account within 30 days of your request and confirm by email. Copies in our encrypted backups disappear within a further 35 days. Server logs are kept up to 30 days. We may keep records we must keep by law (for example of payments).
Not covered by the deletion
- Recordings in your Google Drive are yours: delete them in Google Drive. Recordings and the event list on your phones are removed when you uninstall the app.
- Subscriptions: deleting the account does not cancel a Google Play, App Store or PayPal subscription – cancel it there first.
More about your data: Privacy Policy.